Refund Policy

What may be returned

Qualifying new merchandise may be returned whether defective or non-defective, and eligible exchange requests are accepted. A non-defective item must be unused and in original condition. Report damage, faults, wrong items, missing components or a material description difference within 30 days after delivery.

Request approval first

Contact jayshreepradhan281@gmail.com with the order number, checkout email, reason and preferred resolution. Include clear photos or video for a product problem. Wait for approval, instructions and the correct return destination before mailing; the General mailing address is not automatically the returns warehouse.

Label, exchanges and refunds

A free prepaid return label is included in the parcel for an eligible return. Use it after approval and ask for help if it is missing. There is no restocking fee. Exchanges depend on review and inventory. An approved refund is processed or initiated to the original method within 10 days; provider posting may take longer.